Shipping policy

4 DELIVERIES, SHIPPING

4.1 when you have submitted an order, you will receive an email from us acknowledging that we have received your order and confirming the details of your order, including the full shipping address and your order number. once the order is ready to be dispatched, you will receive a shipment confirmation email with tracking number.

4.2 we ship to over 99% of the countries of the world.

4.3 depending upon availability, all goods are dispatched as soon as possible. should the requested item be out of stock, we will ensure that it is delivered as soon as possible.

4.4 glamourlondon.com shall bear the risk of any damage, theft or loss of items during transport to the delivery address. this risk will be passed to the customer the moment he/she receives the delivery. upon delivery the customer should inspect the items to check for damage. if there is any damage, the product should not be used and should instead return them as set out in the returns policy.

4.5 should the content of the package be opened, damaged or stolen, a replacement for the exact same product including prescription power as ordered according to the order confirmation will be provided after receiving a valid report from the courier company.